Careers @ Authenticities

Authenticities Sri Lanka is a privately held DMC, focusing on inbound Travel to Sri Lanka. Founded in 2013, the firm creates and operates intellectually stimulating premium travel programs within the boundaries of Sri Lanka. Our clients are experience travelers; our goal is to offer the highest caliber of travel experiences and quality to our clients characterized by logistical elegance combined with private access and special visits.

Our Culture

The culture we have built empowers our people to look for something unique and special. This helps us to transform our business. Our people are at the heart of everything we do from design aspects to how we could improve efficiencies and improve service quality.

We are a true believer in investing in our people through meaningful activities and programmes which invoke new thinking. The health and wellbeing in the workplace is as important and we understand the importance of exposing our people to elements of art, architecture and attention to detail.

Our workplace

The “La Forteresse” provides a healthy workplace and an environment in which our people can enjoy elements art and architecture. Technology plays a pivotal role in the way we advance and we re-invest in technology to leapfrog into the future.

We offer a salary and full benefits package, including medical insurance programs and a bonus program. We are an equal opportunity employer, dedicated to promoting a diverse workforce. .Please send resumes via email to hr@authenticitiessrilanka.com. If your qualifications and competencies meet our current need we will contact you shortly.

Current positions

Sorry, there are no positions available at this time.

Apprenticeships

We believe that meaningful short-term placement programmes and apprenticeships are a future investment for our company. We are really excited to have the opportunity to teach and guide young people about the DNA of Authenticities and the manner in which we see luxury travel.

We look for energetic and ambitious young people who can relate to our culture. Our training programmes are designed in a manner in which you are exposed to practical learning and careful mentoring to ensure your potential is maximized.

However due to the current Covid19 situation, this programme is kept on hold.

We embrace the European Union Regulations on Data Protection (GDPR/ General Data Protection Regulation), which came into effect on the 25th of May, 2018. Our customers’ data and information is a high priority to us, and we understand the sensitivity involved when working with suppliers and partners. We undertake not to publish or share such details in public or on our social media platforms without prior consent.

As a Destination Management Company, we will only transfer the required data and information to our vendors (including hotels, activity providers, domestic and international flight agencies/companies, and any other vendors who require information on guests for experiences, etc.).

Diversity & Inclusion Policy

Diversity, equality, and inclusion are part of our DNA. Our commitment to creating an inclusive workplace that promotes diversity in all shapes and forms, including age, gender identities, race, sexual orientation, ethnicity, and perspective, is proven to nurture a culture where inclusiveness is a reflex, not an initiative.

Our diversity and inclusivity policy fosters a positive imprint on innovation, creative work ethics, and unconventional thought processes to design new elements in future travel prospects.

Workplace Drug and Alcohol Policy

This policy ensures a safe and professional work environment by prohibiting drugs and alcohol, which compromise safety and our core values. It applies to all employees, including regional representatives, chauffeurs, national guides, drivers, local hosts, and any individuals representing Authenticities Pvt Ltd., on-tour and during company events.

Policy Statement

Prohibited conduct includes the use, possession, distribution, or sale of illegal drugs or controlled substances, as well as alcohol consumption during work hours, on company premises, or while representing the company. Employees must not be under the influence of drugs or alcohol while working. However, alcohol may be allowed in moderation at company-sponsored events or client functions with prior written approval from management, and employees must maintain professionalism and responsibility.

Responsibilities

Employees are expected to adhere to the policy and contribute to a safe and professional workplace. Managers and team leads must enforce the policy and handle violations promptly and fairly. All staff are encouraged to confidentially report any behaviour suggesting substance abuse or impairment to their direct management or HR representative.

Support and Assistance

We are committed to supporting the health and well-being of our employees. If you or a colleague is struggling with substance use, we encourage you to seek confidential help. The company will consider reasonable accommodations and referrals to support services where possible.

Disciplinary Action

Violation of this policy will result in disciplinary action, which may include suspension, mandatory rehabilitation programs, or termination of employment, depending on the severity of the offence.

Health Communication Policy with Third-Party Suppliers

The purpose of this policy is to ensure the health and safety of clients, employees, and partners by maintaining transparent and timely communication with third-party suppliers, particularly hoteliers and service providers, about any staff illnesses that could pose an infection risk.

Policy Statement

Suppliers must immediately notify Authenticities Pvt Ltd of any confirmed or suspected illnesses among their staff, especially those in cleaning, food handling, or customer-facing roles, that could endanger guests or employees.

Authenticities Pvt Ltd, in turn, will inform suppliers about any relevant health concerns affecting their staff.

Notifications should be directed to a designated contact via email or phone, respecting privacy laws while providing enough detail to assess exposure risk.

Immediate action, including isolating affected staff and enhancing cleaning procedures, is expected, with joint decisions on proceeding with activities made in the interest of public health.

Compliance with this policy is part of supplier performance expectations, and non-compliance may lead to a review or termination of the partnership.

Recognising the importance and swiftness of any emergency situation is vital. The Emergency Plan requires us to anticipate, respond to, and recover from crises, all while minimising disruptions, safeguarding stakeholders, and upholding our reputation.

One of the primary objectives is to empower our ground team to understand the situation and assign capable teams responsible for effective action.

We have assembled a cross-functional team that excels in operational supplier networking and has established connections with local authorities.

In the event of an accident, illness, or any fatal incident involving an individual, Authenticities and/or its representative will:

• Immediately verify the nature of the emergency with our guides, vendors, or hotels who are closest to our guests.
• Establish communication with our guests and immediately evacuate or arrange to take them to safety.
• Depending on the nature of the emergency, ASL shall liaise with all relevant parties, emergency services, insurance companies, law enforcement, and relevant local authorities.
• We will contact our “Regional Staff” who represent us in key locations on the Island and will immediately coordinate with the “Emergency Task Force.”
• Contact the partners/families of our guests immediately and update them with relevant details.
• Assist our guests in terms of medical support, insurance, recommencing their holidays, providing temporary accommodation, or even assisting guests in returning to their country.

We consider the safety and wellbeing of our guests as our top priority. Authenticities as a brand will stand for its values in being responsible for everything we do and be transparent in our actions.

We have a dedicated team consisting of committed, dynamic individuals who can make decisions in the best interest of our guests. Once the emergency situation is verified, our team will immediately notify the relevant partner/customer concerned via the emergency lines/emails provided by our partners and customers.

EMERGENCY TASK FORCE

Apart from the above, Authenticities will produce an interim report to the Company within 24 hours of the incident and a final report subsequently. We shall provide the Company regular updates with a maximum of 4-hour intervals between updates in the event of an ongoing crises situation and/or aftermath.

Our health and safety policy aligns with the UK and EU standards in our ground operations. Our priorities in collaborating with local vendors and suppliers would include those who conform to a high standard of health and safety product standards and the ethical manner in which they conduct their business.

In essence, the following procedures are followed when selecting and featuring vendors/suppliers in our programmes:

• Hotels & Restaurants - We do our best to physically inspect these properties periodically. In the event of any potential violations or doubts, we shall request them to provide us with documentation and corrective actions.
• Transport Service Providers - Our transport staff personally check and inspect all vehicles for their quality, standard, licensing, seating, seat belts, etc. They maintain records which are updated from time to time.
• Activity Service Providers - We will do our best to personally experience the quality and safety including training policies, schedule, emergency procedures, and liability insurance.
• All incidents, near-misses, and non-conformities are documented, investigated, and used to improve our operations and training programs.
• We have clear procedures in place for handling emergencies, and we conduct regular drills to ensure everyone is prepared and can respond efficiently.
• We are committed to meeting all applicable legal, regulatory, and industry-specific health and safety requirements in all aspects of our operations.
• We align our health and safety practices with sustainability goals to protect people, the environment, and resources.
• We follow a structured process to identify hazards and assess risks in all our operations, implementing measures to minimize or eliminate potential dangers.

Animal Encounters:

We align closely with responsible and ethical travel policies, respecting nature, wildlife & conservation, heritage, and cultures we closely work with. We undertake the responsibility to create awareness among current and new suppliers we work with, thus educating them on ethical and responsible behaviors and practices.

Our priorities focus on safeguarding and protecting sensitive aspects related to these elements. Our practical approach involves carefully examining the detailed operations and practices of our partners, ensuring they align with the immediate communities they serve, ultimately achieving transparency and ethical standards.

We are happy to mention that this is pretty much a part of our DNA within our concept of “TravSafe,” where we encourage responsible and ethical travel.

The following examples would define our commitment:

• We encourage travel with responsibility, to minimize the use of plastics and polythene.
• Discourage our guests from riding elephants, which is an optional activity in certain areas of the country.
• Encourage animal-friendly travel. This would mean maintaining a respectful distance between jeeps and animals in a National Park or the distance between boats and marine life/whales, etc.
• Travel with responsibility would also mean avoiding feeding animals on the roadside.
• We do not encourage and work with suppliers who promote animal shows, zoos, and places where animals are chained or caged.
• We do not encourage experiences that involve swimming with marine life or feeding them.
• We do not work with suppliers who use boats that damage corals, flora, and pose dangers to marine life.
• We do not work with suppliers who use animals to pose for pictures and photographs.
• We do not work with suppliers who encourage manhandling turtles at any conservation establishment.
• We work with suppliers who keep the environment and surroundings clean and minimize the use of plastics and polythene.
• We encourage suppliers to adopt proper garbage disposal systems through regular inspections, educating them, and assisting them to care for nature and cleanliness.
• Discourage our guests from purchasing souvenirs made from wild animals such as ivory, shells, teeth, turtle shells, etc.
• We encourage visiting and supporting sanctuaries and shelters involving wild animals in captivity only if the objectives of the organization are in the animals' best interests (e.g., re-homing, rehabilitation, or release into the wild). We do not promote the Pinnawela Elephant Orphanage.
• We encourage our guests to speak up and inform the tour guides/chauffeurs (they're traveling with) if they see an animal in distress. Request them to take note of the date, time, and location, as well as the type and number of animals involved. Take photos or videos as proof. Alternatively, if they see an animal that is well looked after, offer praise to the owner and tell them why the guests have chosen to visit them.

GDPR

We refer to the "European Union" (EU) regulations on data protection (GDPR/ General Data Protection Regulation), which came into effect from the 25th of May 2018.

We understand the importance of securing data and privacy of guests traveling through Authenticities and will not share nor publish data relating to our guests without prior permission. Hence, we shall safeguard all data and information and respect the sensitivity and privacy of all our guests.

This website www.authenticitiessrilanka.com is hosted through a hosting provider from the United States and is owned and operated by Autheticities Sri Lanka (Private) Limited of Sri Lanka.

Acceptance of terms and conditions

Your access and use of the Website is conditional upon your acceptance and compliance with these terms and conditions.

Authenticities Sri Lanka Private Limited may amend the Terms of Use from time to time and without notice. By continuing to use the Website you accept and are bound by the Terms of Use as they apply from time to time.

Material on the website

The material on the Website, including all text, graphics, images and other material is provided by Authenticities Sri Lanka Private Limited for general guidance and is intended to offer the user general information of interest only. The Material is not legal, financial or other professional advice and should not be relied on as a substitute for such advice. Neither the transmission of Material on the Website nor your receipt of any material is intended to create any professional or fiduciary relationship between you and Authenticities Sri Lanka Private Limited.

Authenticities Sri Lanka Private Limited makes no warranties or representations regarding the quality, accuracy, completeness, merchantability or fitness for purpose of any of the Material. We endeavour to take care in compiling the Material, however the Material may contain inaccuracies, errors or omissions. Any use and/or reliance on the Material is at your own risk.

It is your responsibility to carry out an appropriate virus check to ensure that the Website and the Material is free from viruses and other harmful code before using and/or accessing the Website and any Material.

Modification of these terms of use

Authenticities Sri Lanka Private Limited reserves the right to change the terms, conditions, and notices under which the Authenticities Sri Lanka Private Limited Website is offered, including but not limited to the charges associated with the use of the Authenticities Sri Lanka Private Limited Website.

Restrictions on use

You may only access, use and/or print the Material for non-commercial or personal uses provided that any copyright notice on such page is not removed. All other use, copying, reproduction, republication, uploading, transmission, distribution and/or modification of the Material is prohibited unless provided for in the Terms of Use or on the Website or expressly authorised in writing by Authenticities Sri Lanka Private Limited or as permitted by applicable copyright legislation.

No unlawful or prohibited use

As a condition of your use of the Authenticities Sri Lanka Private Limited Website, you warrant to Authenticities Sri Lanka Private Limited that you will not use the Authenticities Sri Lanka Private Limited Website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Authenticities Sri Lanka Private Limited Site in any manner which could damage, disable, overburden, or impair the Authenticities Sri Lanka Private Limited Web Site or interfere with any other party's use and enjoyment of the Authenticities Sri Lanka Private Limited Website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Authenticities Sri Lanka Private Limited Websites.

Links to or from other sites

The Website may contain links to other websites. Unless expressly stated, Authenticities Sri Lanka Private Limited is not responsible for, nor does it sponsor, endorse or approve any Linked Sites or any content on them, nor does Authenticities Sri Lanka Private Limited provide any warranty or take any responsibility for any aspect of those Linked Sites or their content. You must not create or maintain any link from another website to this Website without the written consent of Authenticities Sri Lanka Private Limited

Privacy

This Website does not use cookies nor does it collect personal information from people who use the Website unless expressly stated. Our Internet server may record details about any computer used to access the Website (e.g., the domain from which you access the Internet, the date, time and duration of visits and the Internet address of the website from which you linked to this Website) and details of the information downloaded. The information we collect is used for internal statistical purposes and to improve this Website.

Limitation of liability

To the maximum extent permitted by law, Authenticities Sri Lanka Private Limited excludes completely all liability to any person for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the Material and/or use of the Website (Services). Where any law implies a warranty into these Terms of Use which may not be lawfully excluded, then to the maximum extent permitted by law, our liability for breach of the warranty will at our option be limited to the supply of the Services again, or the payment of the cost of having them supplied again.

Jurisdiction

These conditions and all other terms of the contract shall be governed and construed in accordance with the laws of Sri Lanka. Acceptance of the terms herein and all other terms of the contract is a necessary condition of any work entered into with Authenticities Sri Lanka Private Limited and is not subject to approval or examination.

Copyright and trademark notices

All contents of the Authenticities Sri Lanka Private Limited Web Site are its. All rights reserved

Trademarks

All names, logos and trademarks are owned by Authenticities Sri Lanka Private Limited or the third parties who have contributed to the Website. Nothing on the Website should be interpreted as granting any rights or any license to use or distribute any names, logos or trademarks, without express written authorization of Authenticities Sri Lanka Private Limited or the relevant third parties